Maintenance and Support services to keep your WordPress website online and secure

Maintenance and Support services to keep your WordPress website online and secure

WordPress Maintenance & Support

Many business owners, entrepreneurs and tradespeople struggle with website maintenance once their site goes live. You may be experiencing frequent downtime or have a site that is slow to load and sluggish. Our expert team will ensure your website is not only performing well but is also safe and secure for your clients to use. Security, controlled updates, speed optimisation and regular backups are all part of our WordPress maintenance and support service.

Devon Web Designers provide a range of maintenance and security packages. This ensures your website remains secure and safeguards the data and information of your customers. Our security and maintenance service includes 24/7 security monitoring, malware detection and removal, performance optimisation and uptime monitoring.

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WordPress Maintenance & Support
Devon Web Designers

24/7 Security Monitoring

Protect your website from hackers and malicious bots with our 24/7 security monitoring. Brute force attacks are a regular occurrence these days, but our vigilant system scans for vulnerabilities, providing detailed reports and audit logs. With 2-factor authentication, safety recommendations, blacklist monitoring, IP lockouts, security tweaks, code checking and login masking, we keep hackers at bay and your site safe.

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Automatic Website Backups

Regular website backups are essential for all websites. By consistently creating backups of your website's files and data, we ensure that your site can be restored to a normal state if any issues arise. Our website backups are securely stored in the cloud, making it convenient to restore your website to its last known working version with just one click.

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Performance Optimisation

With our website optimisation service, we ensure your website loads efficiently every time. Our performance optimisation includes file compression, asset optimisation, Gzip compression, image optimisation and more. We also conduct performance monitoring to ensure your website consistently operates at its peak performance.

Our maintenance and support packages

Starter

Takes care of all WP themes, plugin and core updates.

  • Weekly WP Updates
  • Google Analytics Integration
  • 1x Daily Cloud Backup
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Professional

Starter package plus uptime monitoring and monthly reporting on all activity.

  • Weekly WP Updates
  • Google Analytics Integration
  • 1x Daily Cloud Backup
  • 24/7 Uptime Monitoring
  • Monthly reporting on all activity
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Business

Professional package plus additional security features including making WP admin secure, malware monitoring and removal, IP blocking for brute force attacks and removal of spam comments.

  • Weekly WP Updates
  • Google Analytics Integration
  • 1x Daily Cloud Backup
  • 24/7 Uptime Monitoring
  • Monthly reporting on all activity
  • Secure WP Admin Area
  • Malware monitoring and removal
  • IP blocking for brute force attacks
  • Removal of spam comments
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Performance

Business package plus performance optimisation required for keeping your website loading quickly for mobile and desktop users. This can also have major benefits for SEO.

  • Weekly WP Updates
  • Google Analytics Integration
  • 1x Daily Cloud Backup
  • 24/7 Uptime Monitoring
  • Monthly reporting on all activity
  • Secure WP Admin Area
  • Malware monitoring and removal
  • IP blocking for brute force attacks
  • Removal of spam comments
  • Speed Optimisation
  • Mobile & Tablet Optimisation
  • Image & Media Optimisation
  • WP Rocket Integration
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Hacked Website Repair Service

If your website has fallen victim to hacking or you suspect a security breach, there’s no need to panic. At Devon Web Designers, we understand the urgency and seriousness of such situations and we’re here to help. Our specialist team is well-equipped to handle website security issues with efficiency and professionalism. Whether your website is infected with malware, plagued by spam comments, or harbouring malicious code, we have the expertise to swiftly and effectively remove these threats.

When you turn to Devon Web Designers for your website security, you can trust that your website is in capable hands. Our dedicated team employs advanced tools and techniques to identify and eliminate malware and infections, ensuring your website is clean and secure once again. We work diligently to restore your website to its original state, making sure that it’s back on track and fully operational without any trace of the security compromises.

Hacked Website Repair Service

Frequently Asked Questions

Why do I need a maintenance package for my WordPress site?

Regular maintenance ensures your site is up-to-date, secure and functioning well. It helps prevent security breaches, improves site speed, and provides peace of mind, allowing you to focus on your content and business.

How do I choose the right maintenance package for my website?

Consider your site’s size, complexity and your specific needs. Evaluate the services offered in each package and match them with your requirements and budget.

Can I perform WordPress maintenance myself?

While some basic tasks can be done by site owners, professional maintenance packages offer expertise, automated tools and proactive monitoring that ensure comprehensive and consistent site care.

What are the benefits of regular updates and security checks?

Regular updates keep your site compatible with the latest technologies, while security checks help detect and mitigate vulnerabilities, reducing the risk of hacks and data breaches.

How does 24/7 security monitoring for my website work?

24/7 security monitoring for a website involves constant surveillance and protection measures to safeguard the website against potential threats and vulnerabilities. Through automated systems and human oversight, the website’s activities, network traffic and potential security breaches are closely monitored around the clock. Any suspicious or unauthorised activities trigger alerts, allowing timely responses to mitigate risks. This proactive approach helps prevent unauthorised access, data breaches, malware attacks and other security risks, ensuring the website’s integrity, availability and user data protection at all times.

How do automated website backups work?

Automated website backups work by creating scheduled copies of a site’s files and database, either as full or incremental backups, which are stored remotely for data safety. This ensures that recent versions of the website can be quickly restored in case of data loss or issues.

My website has been hacked, can you help?

Devon Web Designers does more than just build websites. Our web designers have years of combined technical knowledge and experience. We understand how websites function, from the server that hosts your site to the front end that your clients and customers engage and interact with. If the security of your website has been compromised, our experts can do a full evaluation and advise you on the next steps.

We also take a proactive approach to security. Our team will actively monitor your website and keep it up to date, allowing us to expose any vulnerable points in your site and resolve the issue before it escalates.

What happens if my website experiences downtime?

Our maintenance packages include uptime monitoring and technical support to promptly address any issues. Our support team can diagnose problems, apply fixes and restore your site’s functionality.

Do your packages include content updates and design changes?

Our maintenance packages focus on technical aspects of your website including updates, security and performance. Content updates and design changes would be quoted on separately.

Is ongoing maintenance necessary if my site is small?

Yes, even small or new sites can benefit from ongoing maintenance. Early implementation helps establish good practices, prevent issues and ensure your site is prepared for growth.

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